Our Privacy Policy
Privacy Policy for Roto-Rooter Calhoun, Georgia
Introduction: Privacy Policy for Roto-Rooter Calhoun, GA
This Privacy Policy ("Policy") outlines the practices of our Calhoun, Georgia Roto-Rooter franchise concerning the management of your personal information when you visit our website ("Site"). It includes the procedures for collecting, using, and sharing this information. For questions about our privacy practices offline, please contact your local Roto-Rooter office.
Changes to the Policy
Our Policy may be updated periodically to mirror the new purposes for which we use your information or modifications in our procedures. In the event of any substantial changes, we will publish them on our website. Moreover, should there be intentions to utilize your personal data in manners not already communicated, we will inform you and seek your consent as required.
Information We Collect
Personal Information:
Our website gathers personal information provided by you while utilizing services like finding a local plumber, arranging a service, or offering feedback. This data encompasses your name, email, postal address, and telephone number. For transactions, your credit card details are collected by an external processor.
In the case of job applications through our website, we collect your contact details and work history. Job offer recipients may be subject to background investigations and drug tests. Additionally, we acquire optional demographic information (e.g., user gender) via external tools for employment-related objectives.
Location Information:
We utilize the Google Maps Geolocation API for handling location-specific requests, which involves gathering data such as latitude/longitude, zip code, and city. The terms and privacy policy of Google Maps are applicable, which you are encouraged to review at Google Privacy Policy.
Other User Information:
Our website automatically gathers certain information from visitors, such as browser type, operating system, IP address, and browsing habits. This information is aggregated and is not linked with any personal details.
Cookies
Our website uses cookies to enhance your experience. Session cookies remember your navigation preferences and will expire when you clear your browser cache.
Advertising partners might use cookies to show ads relevant to your interactions with our site and others. Our site may also use tracking technologies like the Facebook Pixel. You can reject cookies through your browser settings, but this may limit some functionalities of the site.
Analytics
We use Google Analytics to track user interactions on our website to improve its functionality. Google collects data such as domain type, IP address, and user activity; however, we make sure that this information is not combined with any personally identifiable information. For more on Google's data practices, visit Google Privacy Policy.
“Do Not Track” Signals
Our Site does not currently respond to “Do Not Track” signals. Again, we adhere to the standards outlined in this Policy.
How We Use and Share Your Information
Your information is used to fulfill orders, provide local services, support promotional and recruitment activities, respond to inquiries, and improve our website. We share information with our local franchisees and contractors to facilitate service delivery. Job applications are forwarded to the relevant franchisee or contractor for consideration.
We do not sell or rent your personal information to third parties. Should there be a business transition, your information may be included among the transferred assets.
Data Retention
We retain personal information solely for the purpose of sustaining your relationship with us and enhancing our Site. Job applications are sent directly to the relevant franchisee or contractor and are not stored by us. Additionally, we do not store geolocation data obtained from the Google Maps API.
Security
Our commitment to protecting your personal information is unwavering, and we implement industry-standard security measures like SSL encryption to safeguard it. However, it's crucial to recognize that no internet transmission or electronic storage method can be guaranteed to be 100% secure.
Updating Your Information
To update or correct your personal information, email us at privacy.policy@rotorooter.com. We may require verification of your identity before processing any changes.
Third-Party Links and Franchisee Sites
This Policy is applicable only to information collected through our Site. Although we may offer links to third-party websites, we cannot govern their privacy practices. We suggest reviewing the privacy policies of any third-party sites you may visit.
Furthermore, some franchisees or contractors may have their own privacy policies. It is advisable to review these policies upon visiting their specific sites.
SPAM
Our company does not participate in the distribution of unsolicited bulk emails, commonly known as spam, and we do not disclose or sell customer information to third parties without relevance. We comply with the CAN-SPAM Act of 2003, which is the first federal law in the United States that sets national standards for the sending of commercial emails.
California Privacy Rights
Residents of California are entitled to certain protections under the "Shine the Light" law and the California Consumer Privacy Act (CCPA). If you require more information regarding these rights, please reach out to us or review our detailed CCPA Notice.
Questions About Our Privacy Policy
Should you have any inquiries regarding this Policy or our privacy practices, please reach out to us at:
Contact: (770) 386-1671
Effective Date
The Policy has been revised as of September 16, 2024, superseding all previous privacy policies related to the Site.
