Roto-Rooter Blog

Welcome to another edition of PERFECT PIPES, where we explore intriguing developments in the plumbing industry. Today, we turn our attention to Roto-Rooter, a pioneer in plumbing services that has shaped the industry for nearly nine decades.

A Legacy of Innovation

Established in 1935, Roto-Rooter transformed plumbing with the introduction of the first electric sewer cleaning machine. This revolutionary invention enabled the removal of roots and blockages from underground sewer lines without excavation, significantly enhancing plumbing efficiency.

Despite the expiration of its patent in 1955, Roto-Rooter has remained the largest and most recognized drain service provider worldwide. With over 600 locations across the United States and Canada, it serves nearly every American community with populations exceeding 20,000, making it a truly national plumbing repair service.

Global Expansion

Roto-Rooter's influence extends beyond North America. The company has established master franchise operations in countries such as Indonesia, Singapore, and the Philippines, reinforcing its international footprint.

Key Facts About Roto-Rooter

  • Employment: The company employs around 4,000 individuals at its company-owned branches, with approximately 3,000 service technicians. Including independent franchises, Roto-Rooter employs about 7,000 people across North America.

  • Financial Performance: Annual sales surpass $700 million across both company-owned and franchise locations.

  • Customer Demographics: Roto-Rooter's clientele includes a diverse mix of residential and commercial customers, with two-thirds of services directed towards homes and one-third towards businesses. Notably, 52% of service inquiries come from women.

  • Sustainability Initiatives: In 2010, Roto-Rooter launched the ROTOGreen plumbing program to promote water conservation by providing customers with modern water-saving plumbing fixtures.

  • Digital Engagement: The company actively engages with customers through social media platforms such as Facebook and Twitter, sharing valuable plumbing insights and tips.

Continued Growth and Innovation

As a wholly-owned subsidiary of Chemed Corporation, which is publicly traded under the symbol CHE, Roto-Rooter continues to expand its operations and innovate within the plumbing sector.

From its inception with a single groundbreaking machine to its current status as an industry leader, Roto-Rooter's journey exemplifies the importance of innovation, exceptional service, and adaptability in the dynamic world of plumbing.

Stay tuned to PERFECT PIPES for more captivating insights into the plumbing industry!

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Don’t let plumbing issues disrupt your business. Roto-Rooter provides reliable solutions for all your commercial plumbing needs. Contact us today to schedule an inspection or learn more about our services.

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